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Help-Chat-FAQ - Closed Sundays

Live Chat Help

  • IU Help (General Inquiries):

    Open:
    7:30am to 9pm MST - Monday
    7:30am to 11pm MST - Tuesday to Friday
    9am to 12am MST - Saturday
    Email: iu.help@independence.edu
    Call: 855-880-3121
  • IU Financial Aid Support

    Questions on Financial Aid and EduPlans
    Open:
    7:30am to 5pm MST - Monday to Friday
    9am to 5pm MST Saturday
FAQ Pages
Have a question and don't know where to begin? Use our collection of commonly asked questions to find a quick answer!

Academics FAQ

Canvas FAQ

Career Services FAQ

Financial Aid and Tuition FAQ

General FAQ

Grades FAQ

Graduation FAQ

Library FAQ

Medical Specialties Program FAQ

Respiratory Therapy FAQ

Tablets and Laptops FAQ

Transcripts FAQ